Execute the following steps to make sure you have all the required information and materials for the installation.
Logging on as DOMAIN ADMIN does not ensure you are a member of the local Administrators group.
Verify that the account you are using to log on to each machine belongs to the local Administrators group before you continue!
You CANNOT assume that a new version or build of one product will be compatible with older versions of the other products.
Software |
Version |
Build |
---|---|---|
ArtiosCAD |
. . . . . . |
. . . . . . |
WebCenter |
. . . . . . |
. . . . . . |
Automation Engine |
. . . . . . |
. . . . . . |
Verify that the licenses have the correct number of users, the expiration date if applicable, and the correct ArtiosCAD, WebCenter, and Automation Engine (OBGE) version information.
The mail server must be on the same network as the WebCenter Application Server.
Also, ensure this mail server has a send-only e-mail account already created for specific use with WebCenter notifications (this usually requires creation of an account such as webcenter@mycompany.com).
Mail Server Information |
Value |
---|---|
Mail Server Name |
. . . . . . |
Mail Server IP Address |
. . . . . . |
SMTP Port |
. . . . . . |
WebCenter Sender Address |
. . . . . . |
SMTP Authentication User Name |
. . . . . . |
SMTP Authentication Password |
. . . . . . |
Database |
Item |
Value |
---|---|---|
SQL Server |
server name |
. . . . . . |
“sa” password |
. . . . . . | |
database instance name |
. . . . . . |
|
database port (default is 1433) |
. . . . . . |
|
Oracle Server |
server name |
. . . . . . |
‘sys’ password | . . . . . . | |
TNS name |
. . . . . . |
|
System ID (SID) |
. . . . . . |
|
database port (default is 1527) |
. . . . . . |
Get all applications installed, configured, and fully functional before moving the Web Server inside the DMZ. Otherwise any required troubleshooting will be difficult and will take longer than needed.
Ensure that you can use telnet commands and that its port is not blocked in any way.
Make sure you test this before starting the installation. IT Administrators often block the required SMTP ports.
For example, my mail server name is mail.eskowebcenter1.com and my SMTP port is 25.
I would type: telnet mail.eskowebcenter1.com 25.
You are looking for a successful response (for example like the one below); a 220 response is good.
telnet mail.eskowebcenter1.com 25Trying 62.204.32.250...Connected to mail.eskowebcenter1.com (62.204.32.250).220 mail.eskowebcenter1.com Mail Server; Mon, 2 Jun 2014 11:26:40 EST
Type QUIT to exit the telnet command.
Go to Adjust for Best Performance from the Performance list.
and selectWindows Updates have been known to interfere with WebCenter operation: some updates lock down ports and stop services related to web and internet.
It is your responsibility to test Microsoft updates before applying them to production servers.
Go to Properties. On the Advanced tab, ensure Internet Connection Firewall is disabled.
, right-click on the active network connection and chooseTemporarily stop virus services on the Web Server and the Application Server as they are known to interfere with the WebCenter installation script.
Only after the software is installed should you enable the virus software again.