Hardware and Software Requirements

Attention: For the latest hardware and software requirements, please check the Esko website.

WebCenter employs three distinct servers, a Web Server, an Application Server, and a Database Server.

It also has a FileStore and an On-Board Graphics Engine (OBGE), which is used to generate view data.

New IT Requirements since WebCenter 16

There are no specific new requirements for WebCenter 16. For the latest hardware and software requirements, please check the Esko website.

New IT Requirements since WebCenter 14

Since 14, WebCenter runs on 64-bit operating systems only. Only Windows Server 2008 R2 or later are supported.

In case the Viewer service is installed with the option External, 3 extra ports will need to be opened between the Application and Web Server: 11099, 12500 and 14444.

Entry Level (Two Server Systems Required)

WebCenter Entry Level requirements are based on an activity with 10 concurrent users active at any time and less than 100 users in the system. Customers with higher performance needs should refer to the Advanced Level requirements.

In the Entry Level setup, the installation of the Application Server and Database Server is combined onto a single machine. The OBGE and the FileStore are on the Application Server.

For reasons of security the Web Server is always on its own dedicated computer and placed in a demilitarized zone (DMZ). We recommend the use of hardware firewalls for creating the DMZ.

Advanced Level (Three or More Server Systems Required)

When the WebCenter Entry Level cannot meet the load requirements of the system, it is possible to scale the system.

For reasons of security the Web Server will always be a separate computer in a DMZ.

Each of the other WebCenter components (Application Server, Database Server, FileStore and OBGE) can be offloaded onto separate machines in different combinations.

For Advanced Level installations, it is recommended to choose the Advanced Installer option to allow more custom configuration, and to choose Extra Large for the Deployment Size.

Requirements

Category	Entry Level (Standard - < 100 users)	Advanced Level (Extra Large - 100+ users)
Operating System	Microsoft Windows Server 2008 Service Pack 2 or better Note: Microsoft Windows Server 2000 and 2003 are no longer supported.	Microsoft Windows Server 2008 Service Pack 2 or better Note: Microsoft Windows Server 2000 and 2003 no longer supported.
Processor - Application Server with On-Board Graphics Engine	x86-64 compatible processor (Intel or AMD), minimum 8 cores	x86-64 compatible processor (Intel or AMD), minimum 12 cores, 6 + 6 per 100 users
Processor - All other WebCenter Servers	x86-64 compatible processor (Intel or AMD), minimum 4 cores	x86-64 compatible processor (Intel or AMD), minimum 6 cores, 2 + 4 per 100 users, 2 + 6 per 100 users for separate DB server
RAM Memory (Application Server with DB and OBGE)	12 GB or more	32 GB or more
RAM Memory (Application Server with OBGE)	12 GB or more	24 GB or more
RAM Memory (Application Server)	12 GB or more	18 GB or more
RAM Memory (Separate Database Server)	12 GB or more	minimum 12 GB or the size of the DB (whichever is larger), add 8 GB per 100 users
RAM Memory (Web Server)	6 GB or more	12 GB or more
Available hard disk space - Application Server	50 GB or more	200 GB or more
Available hard disk space - Web Server	10 GB or more	10 GB or more
Available hard disk space - Database Server	20 GB or more	60 GB or more
Display	1024 x 768 pixels, 16-bit color minimum	1024 x 768 pixels, 16-bit color minimum
Media drives - Application Server	DVD-ROM or connection to networked DVD-ROM drive	DVD-ROM or connection to networked DVD-ROM drive
Media drives - Web Server	DVD-ROM or connection to networked DVD-ROM drive	DVD-ROM or connection to networked DVD-ROM drive
Network (all servers)	10/100/1000 Base-T Ethernet, TCP/IP v4 protocol, TCP/IP v6 protocol	10/100/1000 Base-T Ethernet, TCP/IP v4 protocol, TCP/IP v6 protocol
Database software	Microsoft SQL Server 2008 (Workgroup Edition, Standard Edition, Enterprise Edition) Microsoft SQL 2008 R2 (Express Edition (SP2), Workgroup Edition, Standard Edition, Enterprise Edition) Microsoft SQL Server 2012 (Express Edition, Workgroup Edition, Standard Edition, Enterprise Edition) Note: Microsoft SQL Server 2005 (Express Edition, Workgroup Edition, Standard Edition, Enterprise Edition) is still supported, but we recommend using Microsoft SQL Server 2008 (R2) or 2012. Microsoft SQL Server 2000 and MSDE are no longer supported. Oracle 10g or 11g Enterprise Edition Note: Oracle 8i and 9i are no longer supported. Oracle 12c is not yet supported.	Microsoft SQL Server 2008 (Workgroup Edition, Standard Edition, Enterprise Edition) Microsoft SQL 2008 R2 (Workgroup Edition, Standard Edition, Enterprise Edition) Microsoft SQL Server 2012 (Workgroup Edition, Standard Edition, Enterprise Edition) Note: Microsoft SQL Server 2005 (Workgroup Edition, Standard Edition, Enterprise Edition) is still supported, but we recommend using Microsoft SQL Server 2008 (R2) or 2012. Microsoft SQL Server 2000 and MSDE are no longer supported. Oracle 10g or 11g Enterprise Edition Note: Oracle 8i and 9i are no longer supported. Oracle 12c is not yet supported.

Notes

The Database Server needs 10 GB of free space on the partition containing the database files to allow for database expansion.
The Application Server is the default location for uploaded files (also known as the FileStore).

Ensure it has at least 50 GB of available hard drive space, and that the disk space is expandable. Alternatively, find a network location with expandable disk space to specify as the file storage location when loading the Application Server.
The Web, Application and Database Servers must have the same OS language, regional setting (such as English (United States)), and time zone setting.
You must be able to download and install Java applets automatically to use the Java Viewer.

If Java is installed but a red X appears in the browser when launching the Viewer, consult your system administrator to see if a firewall or proxy blocks Java downloads.
If you are using a Microsoft Hyper-V hypervisor virtual machine, do not install both the WebCenter Web Server and the Esko Licensing software on this virtual machine.