Old style dynamic help system
WebCenter uses a dynamic help system that checks for the existence of specifically-named XSL files on the Web Server in \Artios\WebCenter\WebServer\tomcat\webapps\ <WebCenter_instance>\help.
A Help link will appear in the menu of the page that has the same name as an XSL file in this directory. The content of a Help file can be anything provided it is in XSL and the file has an .XSL extension.
When determining if a Help link should be on a page, WebCenter looks for a localized Help file, and then for an English one if a localized one is not found. If neither exist, WebCenter does not put a Help link on the page.
New style dynamic help system linked to help.esko.com
Since WebCenter 12.1, a lot of pages (mostly in the admin section) use a dynamic help system linked to help.esko.com. When a user clicks the help icon, context-aware help information is displayed. By default the documentation from help.esko.com is shown, but this behavior is customizable.
It is possible to customize a specific help topic, or to link a subset of help topics to a specific manual or page. The behavior of the help functionality can be configured in the custom folder on the Web Server.
Each help link has a topic (i.e. common/wc/reference/re_task ). The topic of a help link can be found by looking at the link address: a help icon always links to help.jsp?topic={TOPIC}&lang={LANG}.
For customization, the following options are available:
The system first searches in the language specific custom folder for a customized html file, if no html file is found for a specific language, it will search in the custom/help/all folder for that topic.